A) Submission Form
Please fill in all fields of the submission form (1). Double check your entered data and especially your address data. In case of wrong data we may not be able to send back your device.

A detailed error description helps us to carry out the repair quickly and efficiently. If necessary, add log file or similar information as an attachment.

Finally confirm the “Legal Disclaimer” and press the button “Submit”.

B) Contact Email
You will get an contact email from our support team with a referred ticket number.

C) Check Status of Existing Ticket
If you are registered on DSA ticket system, sign in with your email address and password in order to track the status of the repair work on the ticket system.
Contact your customer representative at DSA to get access to the DSA Ticket System.